Process Analysis for Problem Solving


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Course Number: V17B



The usual responsibilities of an engineer or manager include problem solving and/or process troubleshooting. Using established and logical techniques can improve problem-solving skills. Becoming better problem solvers allows us to become more effective engineers or managers and increases our value to an organization.

Effective problem solving requires an organized approach, knowledgeable problem solvers, teamwork and the appropriate tools. Process Analysis for Problem Solving focuses on how to identify the critical factors for any process. This class will provide you with 4 tools for process analysis. Many engineers today are familiar with some of these tools, however most have not applied the tools in the quest for identifying root causes and solving problems.

Process Analysis for Problem Solving is intended to provide practical information that will enable you and your organization develop and implement an effective approach to problem solving that helps you:

  1. Know the basics of problem solving.
  2. Use Four tools for analyzing a process.
  3. Look at linkages, supporting functions and risks among processes.
  4. Improve your journey for solving problems by getting to root causes which save money.

Process Analysis for Problem Solving is a practical course that uses real world examples. It is intended to provide an understanding of problem solving methods using several scenarios and using the process analysis tools to lead to solutions. This class can provide the tools for developing your problem solving skills by improving your techniques and abilities for analyzing processes.

The instructor for Process Analysis for Problem Solving has over three decades of real world experience with clients on 3 continents and in 35 states. He uses a practical approach based on ‘real world’ experiences.

The learning objectives are for participants to:

  1. Review the basics of problem solving.
  2. Overview the 8D methodology and approach.
  3. Understand process analysis as a tool for problem solving.
  4. Understand and use SIPOC analysis.
  5. Be able to use 4 tools for Process Analysis

Course Instructor:

Course Length: 1 Hours, ( 0. 1CEUs or 1PDHs or 1CPCs )

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